SoundRocket Jobs: Research Study Manager

by | Sep 16, 2019 | Jobs

Job Description: Research Study Manager

SoundRocket, an Ann Arbor, Michigan-based survey research organization is seeing a talented intermediate level Study Manager to join its small and growing team. This mid-level position will be focused on the oversight and management of qualitative and quantitative studies.

The Study Manager role is for someone who is excited about engaging directly in our customer’s research studies, while also managing the work through internal resources, outsource vendors and other collaborators. The Study Manager creates and adheres to the project schedule, serves as a primary point person for the study (internally, and often externally with our customers), and works together with the rest of the team to ensure project success.


  • Minimum: BA/BS Degree

  • Desired: BA/BS in social sciences with significant work experience and/or MA/MS in social sciences

Work Experience:

  • Minimum: 2 years in managing survey projects

  • Desired: 4+ years in managing survey projects

A successful Study Manager must also:

  • Have experience leading research-related projects or project tasks. Management should include some amount of accountability for the project budgets, timeline, and resource prioritization.

  • Demonstrate a basic understanding of the concepts around questionnaire design and data collection methods.

  • Demonstrate skills in handling survey data or overseeing data processing tasks.

  • Demonstrate an understanding in the specific needs of academic and/or government-funded research studies.

  • Be able to work independently, triage issues for resolution or escalation, and demonstrate an ability to delegate work effectively.

  • Demonstrate strong organizational and time management skills.

  • Be available to travel as needed for work projects.

  • Demonstrate strong writing skills.

Candidates with the following skills and experiences are encouraged to apply:

  • Experiences in research to support regulatory oversight, such as FDA related studies.

  • Experiences in user comprehension studies.

  • Experiences in biological sciences, such as genetics, or in managing studies that include biospecimen collection.

  • Experiences in conducting web-based surveys, mobile surveys, or using technological devices (such as smartwatches and other devices) in survey data collections.

  • Experience in managing customer relationships.

Currently, the FDA only regulates true direct-to-consumer (DTC) genetic tests, which have no health care provider involved either before or after testing. Consumer-initiated, physician-mediated genetic tests are considered lab developed tests (LDTs), which currently do not require FDA oversight. 


Our Study Design

Our study was designed to simulate the experience of an everyday person who is considering doing a health-related genetic test. For this reason, we only reviewed website contents presented to a consumer before ordering a test. By limiting our data collection to pre-test content, instead of digging around or contacting the companies to fill in missing data points, gaps in public-facing information that consumers use to make ‘informed’ decisions were revealed.  

Also, while a genetic counselor supervised the project, a research assistant (RA) conducted most of the website investigations. The RA was familiar enough with genetics and genetic testing to understand and identify the information presented on the websites, but has not had the clinical exposure that might create bias from knowing how specific tests work “behind-the-scenes”. 


To Sum Up

We set out to understand the landscape of health-related consumer genomics testing from the public perspective. By limiting our research (by design) to public-facing pre-test website content, we could not complete our data collection as set out in the protocol. However, this uncovered an important observation: consumer genomics websites are highly variable in content, readability and ease of use. 

This begs the question, if we can’t find basic test information on a consumer genomics website, how does a consumer have enough information to make an informed choice about testing? 

Stay tuned for Part 2 in this series, where we will dig into our study findings and reveal our most interesting observations.  



As experts in FDA user comprehension studies for consumer genomics companies seeking 510(k) clearance, we are interested in how everyday people access and understand health content that is meant for them. If you need help optimizing your consumer-directed health communications, we’ve got the in-house expertise and experience to meet your needs. Let’s chat

About the Author


Understanding human behavior—individually and in groups—drives our curiosity, our purpose, and our science. We are experts in social science research. We see the study of humans as an ongoing negotiation between multiple stakeholders: scientists, research funders, academia, corporations, and study participants.